Advanced Order: The target ship date for orders placed today is August 31, 2022. Actual ship date may vary.
Answer: As on any guitar, adjusting your intonation involves moving the guitar saddle towards or away from the nut so tuning below the 12th fret is more accurate. In the headless Agile Chiral (2021 and onwards) and Geodesic models this is done by loosening the hex screw (click to see red arrow) and sliding the entire saddle bridge forward or back. Note that string tension should always be reduced before adjusting and it may also help to temporarily lower the string height when adjusting the intonation.
Question: What is the difference between passive and active pickups?
Answer: A passive pickup is a magnetic pickup which directly sends the signal from your string, through the wood, into the pickup, and then into the amp which creates the most dynamic sound you can produce. Many artists prefer a passive pickup which enables a multitude of tones. Jeff Beck, Darrell Abbott, Eddie Van Halen, and Jimi Hendrix are prime examples of passive pickup users. An active pickup is powered by a separate battery stored in the guitar enabling higher output and overall balanced frequency. Many artists who are looking for a consistent sound such as in metal music use active pickups to achieve a powerful and consistent tone without compromising quality. Kirk Hammett and Kerry King use active electronics which enable them to push their amps near their limits and still retain a tight and focused clarity in their sound.
Question: I received my Agile and there is some fret buzz. What do I do?
Answer: Your guitar was set up and buzz free when it was shipped. However the neck may have moved during shipment. This video should help: Set Up Tips. The video describes the set up for a 6 string guitar, but the concepts are the same for your 7 string guitar.
Question: What is your return policy for this item?
Answer: See our detailed policy by clicking on "Return Policy" on the right side of the home page.
Question: Where is the Agile made?
Answer: Agile guitars are made in South Korea, Indonesia, and Vietnam.