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About Us

Thank you for inquiring about our custom brand musical instrument products! We hope this brief description answers all of your questions.

About The Company:
Rondo Music is an American owned and operated family business, founded in 1959. Rondo Music sells a variety of musical instruments including electric guitars, acoustic guitars, guitar amps, banjos, and a variety of over mostly stringed instruments. Our primary on line focus is SX Guitars, Agile Guitars, Douglas Guitars, Hadean Guitars, Omega Guitars, Brice Basses, and CNB Cases. Since about 1985 Rondo Music has built these custom brand instruments to our specifications based on our customer's requests. The instruments are imported from a variety of countries including China, Taiwan, and Korea. Please click here to see what our customers have to say.

Who Should Buy a Rondo Music Branded Guitar Guitar: In general, these guitars are great for beginners or novice players to learn on. They are all full sized (same size as a standard electric guitar or bass guitar). They stay in tune and the necks are straight. They are also good for expert players who need a guitar to “kick around with”. Something they can bring to a friend's house, and not worry about scratching, like they would with a $1000 American made guitar. In general the Brice basses and Agile guitars offer slightly improved quality and some upgraded features (such as maple quilt tops) over the SX, Douglas and Valencia models. However, the cost of these models is higher as well.

Where Can I Buy SX/Douglas/Hadean/Agile/Brice Products: These products are distributed by a number of companies throughout the world. In the United States and Canada, Rondo Music is the only reseller. The brands are frequently auctioned on www.ebay.com, sold on amazon or may be purchased directly from Rondo Music. Other companies may distribute these products but usually under their own brand name. These guitars are essentially the same guitars with a different name printed on them.

Shipping: We ship anywhere in 50 United States, Puerto Rico and Canada. We also ship to Western Europe: Overseas buyer are reponsible for customs duty and ups brokerage changes, which will be added to you bill and due upon receipt of order. Customs duty and brokerage charges (for orders outside the US) are not refundable for any reason.

Return Policy: If you received an incorrect item or items are received damaged, the item must be returned within ten days of receiving. Items may be returned for any other reason within 30 days of receiving. Customers that received the wrong item or damaged items may elect to have the item replaced or refunded. All shipping charges will be refunded to the customer (as long as return shipping costs does not exceed shipping to customer’s location). Items that are being returned for other reasons will not have shipping charges refunded. These items must be returned in new condition. Any items that have been modified by the customer are not returnable. Sheet music, software, CD samples, or any instrument played with the mouth such as harmonicas, microphones, etc. are not returnable unless incorrect items are received or they are received damaged.

Some Customer Comments:

"I play mostly Fenders, both Strats and Teles. But I've always thought that the P-90 Les Pauls were something special, but way too expensive. This Essex closes the gap - actually demolishes it. For the price, I don't think there's another guitar on the market that can compare." ddansk@aol.com

This is by far the best non-Gibson guitar available. And the low price makes it even more attractive. From 6 feet away, you'd assume that it's a 1956 Gibson Historic Reissue." Chuck Lindley 11/23/2000 at www.harmonycentral.com (Essex EG-260)

"UNBELIEVABLE...it does play better than a Gibson.." mrguitarp77 on ebay auction # 469008076

"Extremely good quality Rack Case The next one I buy is from them-GREAT BUY A++" guitar-dude11 from ebay.com